Medical Laboratory Solutions

Most labs have access to an overabundance of data. The challenge lies in easily leveraging this intelligence to drive positive change. hc1 delivers the tools and resources to break down this data and instantly assess how to proactively work with providers to improve ordering trends.

Lab customer turnover rates can skyrocket without clear internal service processes to keep customers happy and ensure all issues are being resolved in a timely manner. hc1 Operations Management™ helps labs boost customer retention with a real-time view of all account activities and details, so nothing slips through the cracks.

Outreach teams in laboratory settings often aren’t on the same page or speaking the same language. Without a holistic view of sales opportunities, outreach activities, and pipeline progression, deals can become stuck. Healthcare-specific CRM is part of our hc1 Operations Management solution that allows sales teams to drive deals to close faster for more revenue.