My team wastes valuable time collecting and analyzing information.

Processes you’ve followed for years may fail at any moment due to manual error. Requisition forms, instrument tracking reports, intake data and test utilization tactics live in silos.  This tangled web of data, systems, and people prevents your lab from doing its best work.

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Internal roadblocks hold us back from goals like better utilization.

Most labs have access to an over-abundance of data. The challenge lies in easily leveraging this intelligence to drive positive change. The hc1 platform delivers labs with the tools and resources to break down this data and instantly assess how to proactively work with providers to improve ordering trends.

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Our ordering providers are relying on manual PDMP lookups and pain clinic reports.

With hc1 Tox Advisor, toxicology labs can differentiate themselves from the competition by eliminating manual PDMP lookups and automatically granting physicians ‘credit’ for checking their online database. hc1 Tox Advisor also houses all PDMP data from 44 states, giving providers automated, comprehensive drug consistency analytics to ensure appropriate prescriptions.

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Our lab service team is losing clients and struggling with retention rates.

Lab customer turnover rates can skyrocket without clear internal service processes to keep customers happy and ensure all issues are being resolved in a timely manner. hc1 Service Advantage helps labs boost customer retention with a real-time view of all account activities and details so nothing slips through the cracks.

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Our sales team is working with disjointed platforms and lagging internal processes.

Outreach teams in laboratory settings often aren’t on the same page or speaking the same language. Without a holistic view of sales opportunities, outreach activities, and pipeline progression, deals can become stuck. Healthcare-specific CRM from hc1 allows sales teams to drive deals to close faster for more revenue.

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Resources for Laboratories


Download this free case study to see how Mid America Clinical Laboratories (MACL) was able to track sales pipeline and metrics, streamline issue resolution, and increase transparency into…


PAMA, the all-encompassing government regulation that will affect how laboratories are reimbursed for tests, is right around the corner. With a hefty penalty of $10,000/day for missed reporting…


Download this free case study to see how Sonora Quest Laboratories (SQL) leveraged real-time analytics, up-to-the-moment dashboards, and live data to reduce inefficiencies and become a truly patient-centric…


As reimbursement levels drop and healthcare regulations continue to change on an almost daily basis, there is more pressure than ever on the industry to meet the demands…

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