Why High-Value Care?

High-value Care means patients get the right test and the right prescription at the right time. We transform lab data into personalized healthcare insights to eliminate wasteful practices and manual processes that put a strain on the healthcare system and impede patient care.

What's That They're Saying About hc1?

That it’s a great place to work? Come see for yourself.

What's That They're Saying About hc1?

That it’s a great place to work? Come see for yourself.

Our People Make hc1 Great

Our Core Values

Why You'll Love hc1

hc1 provides the benefits, tools, and freedom necessary to achieve both personal and professional success.

Health + Wellness

Amazing benefits plus free personal training and on-site fitness room to keep you active.

Free Beer + Snacks

Our team mom keeps the kitchen fully stocked with snacks, coffee, tea and beer.

Flexible Time Off

Excel at your job and at your personal life. You get ample time to do the things that personally matter to you.

Events + Activities

We love to have fun! Team outings, parties, monthly happy hours and frequent events are normal fare around here.

Remote-Friendly Culture

Do the job well and mute your phone if your dog barks in the background.

Best Equipment + Resources

Whether it’s computer equipment or training classes, we’ll give you the tools needed to succeed and grow.

Stock Options

Highly competitive compensation includes the upside of stock options.

Current Job Openings

Description

Didn't see what you were looking for?  No worries!   We are always accepting applications for future opportunities.  Please fill out the application and if it’s a good fit, we will be in touch! 

 

Who we are:

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription. 

 

The company’s continuously expanding dataset spans more than 13 billion diagnostic test results across 100 million unique patients.  To support this expansion, we are investing into our team with an exciting opportunity to drive hc1’s growth and shape the future of emerging healthcare technology.

 

What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs
  • 401k Matching

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

 

Location: Indianapolis, Indiana

Apply Now

Description

Position Description:

A successful Customer Success Manager will focus on driving customer adoption, growth and retention. You will provide advocacy and strategic technical guidance to hc1 customers. The close relationships developed with your customers will allow you to understand their business needs and technical challenges, and help them achieve the greatest value from hc1.The Customer Success Manager reports to the SVP of Services Delivery and works collaboratively with other hc1 teams.

 

What you will be doing:

  • Serve as the lead point of contact for all account management matters as well as establish and maintain executive relationships
  • Drive product adoption and ensure customers are leveraging the solution to achieve full business value; educate clients on new features and releases
  • Closely manage and nurture accounts to identify and eliminate the risk of attrition
  • Help customers calculate and monetize business value by driving quarterly reporting with customers; measuring business value, penetration, usage, and adoption
  • Identify and execute cross-sell/up-sell opportunities of product and services
  • Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services
  • Lead and manage the renewal process
  • Travel up to 50%

 

Your background should include: 

  • Bachelor’s degree
  • 5+ years of customer success or account management experience
  • Consultative approach to understanding client workflow and positioning SaaS solutions
  • Desire to work in a dynamic, fast paced, high growth environment
  • Ability to prioritize, multi-task, and perform effectively under pressure
  • Understanding business value of metrics and using excel to communicate
  • Excellent communication skills, including issue tracking, triaging and crisis management
  • Knowledge of the healthcare industry is a plus
  • Experience interfacing directly with development resources is a plus (desire is that the candidate can effectively translate client requirements to development tasks + translate back development questions/requirements back to the customer)

 

Tech Stack you will be using:

  • Google Suite
  • Microsoft Office
  • Slack
  • Wrike
  • Hubspot

 

Who we are: 

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription. 

 

 What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs
  • 401k Matching

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

 

Location: Indianapolis

Apply Now

Description

Who we are:

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription. 

 

The company’s continuously expanding dataset spans more than 13 billion diagnostic test results across 100 million unique patients.  To support this expansion, we are investing into our team with an exciting opportunity to drive hc1’s growth and shape the future of emerging healthcare technology.

 

Position Description:

A successful Account Director will focus on driving customer adoption, growth and retention. You will serve as the lead point of contact for all account management matters as well as establish and maintain executive relationships. This role reports to the SVP of Services and Analytics and works collaboratively with other hc1 teams.

 

What you will be doing:  

  • Drive product adoption and ensure customers are leveraging the solution to achieve full business value; educate clients on new features and releases
  • Help customers calculate and monetize business value by driving quarterly reporting with customers; measuring business value, penetration, usage, and adoption
  • Closely manage and nurture accounts to identify and eliminate risk of attrition
  • Identify and execute cross-sell/up-sell opportunities of product and services
  • Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services
  • Lead and manage the renewal process
  • Travel up to 50%

 

Your background should include:

  • Bachelor’s degree
  • 3+ years of account management experience, with upselling, cross-selling, and/or renewals, with customer-retention as your KPI, preferably in a SaaS organization
  • Demonstrated knowledge of healthcare industry
  • Impeccable work ethic, self-motivated, entrepreneurial spirit, start-up experience
  • Understanding business value of metrics and using excel to communicate
  • Excellent communication skills, including issue tracking, triaging and crisis management
  • Experience in any of the following a plus: Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards

 

 What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs
  • 401k Matching

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

 

Location: Indianapolis, IN

Apply Now

Description

 

Position Description:

The Sr. Software Engineer designs, develops, implements and maintains the products that support the hc1 platform.  By participating in design and code reviews, documentation of design, and implementation of SDLC methodologies to ensure high quality software, this position helps to evolve the world’s bioinformatics leader in precision testing and prescribing. As part of Engineering Team, reporting to the SVP of Engineering, this role is critical to the maturation of all hc1 products from UX/UI to server-side integrations. The role is also critical to the maturation of all hc1 products by incorporating Continuous Improvement methods and software quality best practices into the team’s work products.

 

What you will be doing: 

  • Contribute to the development of hc1's products
  • Design, build, and test new features and functionality based on requirements provided
  • Participate in design and code reviews, documentation of design, and implementation of SDLC methodologies to ensure high quality software
  • Provide documentation and training to solution architects, implementation engineers and clients on new functionality
  • Troubleshoot and fix software application problems
  • Participate in hc1’s software process quality efforts

 

Your background should include:

  • A four-year degree in Computer Science, Engineering or related field.  A master’s degree in Computer Science is preferred
  • 5+ years experience with software design and development
  • 3+ years professional experience doing enterprise Java development
  • Experience in designing and developing modern User Interfaces for desktop and mobile
  • Experience in developing and debugging multithreaded and transactional server applications
  • Experience in software design patterns
  • A thorough understanding of the concepts and components required for software interfaces and integration
  • Demonstrated troubleshooting and problem solving skills
  • Professional skills in working with various relational database systems
  • Ability to work both independently and in small team environments

 

Tech Stack you will be using:

  • Java
  • React.js
  • IntelliJ
  • mySQL
  • PostgreSQL
  • Amazon Web Services (AWS)
  • Linux
  • Jenkins
  • Git
  • JIRA
  • Open source technologies based on open standards

 

Who we are:

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription.

The company’s continuously expanding dataset spans more than 13 billion diagnostic test results across 100 million unique patients.  To support this expansion, we are investing into our team with an exciting opportunity to drive hc1’s growth and shape the future of emerging healthcare technology.

 

What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • 401k Matching
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1. 

Location: Indianapolis

Apply Now

Description

Position Description:

We’re seeking an experienced Systems Administrator who will become part of a dynamic team responsible for the 24x7 uptime of the hc1 platform and its related services. As part of our Technical Operations team, you will work closely with senior leadership, software engineering and architecture to continue to build and maintain world-class infrastructure.

You will be building infrastructure and high-availability systems in addition to working closely with software engineering to bring our application to that infrastructure through continuous integration. There are also opportunities to enhance our local technological footprint utilizing new evolving technologies along with existing standard help-desk procedures.

 

What you will be doing:  

  • Support high-availability and scalable infrastructure, including on-call rotation
  • Investigate and prepare recommendations to the Operations Team on new technologies
  • Provide front line assistance to hc1 vendors when they are on-site
  • Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
  • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
  • Perform routine/scheduled audits of the systems, including all backups
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Own projects, solutions, and key responsibilities within a larger business initiative
  • Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
  • Enable faster and smarter business processes and implement analytics for meaningful insights
  • Nurture dependable IT infrastructure and networking that’s always up and running
  • Partner with internal and external partners to communicate project status, activities, and achievements

 

Your background should include:

  • 4-year degree in Computer Science or a related field, or equivalent work experience
  • 3+  years of Linux/Unix Administration
  • Experience deploying and administering Google G Suite applications
  • Ability to work independently with minimal supervision and self start projects
  • Exceptional troubleshooting and problem-solving skills
  • Experience administering and monitoring cloud-based infrastructures
  • Experience with modern configuration standardization and deployment tools
  • Experience serving in a dynamic team environment with  gradual on-call responsibilities
  • Familiarity with at least one modern scripting language (Python, Java, etc)
  • Proficiency supporting local technology stacks and user platforms (ie Windows 10, Mac OS, telephony systems)

 

Tech Stack you will be using:

  • Amazon Web Services (AWS)
  • Amazon Linux, Windows and Mac OS
  • Docker technologies
  • MySQL
  • PostgreSQL
  • Gitlab, Jenkins
  • JIRA
  • Open Source Technologies

 

Who we are:

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription.

 

What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • 401k Matching
  • Career planning, mentorships, and professional development
  • Stock Options
  • Volunteer Opportunities
  • Wellness Programs

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

Location: Indianapolis

Apply Now

 

Ready to join the hc1 family?

See Open Positions