CV19 Lab Testing Dashboard powered by hc1
To support health care providers and public health agencies in responding to the COVID-19 pandemic,
hc1 is leading a coalition of 20K+ lab testing locations to power the CV19 Lab Testing Dashboard.

Why High-Value Care?

High-value Care means patients get the right test and the right prescription at the right time. We transform lab data into personalized healthcare insights to eliminate wasteful practices and manual processes that put a strain on the healthcare system and impede patient care.

What's That They're Saying About hc1?

That it’s a great place to work? Come see for yourself.

What's That They're Saying About hc1?

That it’s a great place to work? Come see for yourself.

Our People Make hc1 Great

Our Core Values

Why You'll Love hc1

hc1 provides the benefits, tools, and freedom necessary to achieve both personal and professional success.

Health + Wellness

Amazing benefits plus free personal training and on-site fitness room to keep you active.

Free Beer + Snacks

Our team mom keeps the kitchen fully stocked with snacks, coffee, tea and beer.

Flexible Time Off

Excel at your job and at your personal life. You get ample time to do the things that personally matter to you.

Events + Activities

We love to have fun! Team outings, parties, monthly happy hours and frequent events are normal fare around here.

Remote-Friendly Culture

Do the job well and mute your phone if your dog barks in the background.

Best Equipment + Resources

Whether it’s computer equipment or training classes, we’ll give you the tools needed to succeed and grow.

Stock Options

Highly competitive compensation includes the upside of stock options.

Current Job Openings

Description

Didn't see what you were looking for?  No worries!   We are always accepting applications for future opportunities.  Please fill out the application and if it’s a good fit, we will be in touch! 

 

Who we are:

Founded to improve lives with high-value care, hc1 has emerged as the bioinformatics leader in precision testing and prescribing. The cloud-based hc1 Platform organizes live data, including lab results, genomics, and medications, to deliver solutions that ensure the right patient gets the right test and the right prescription. 

 

The company’s continuously expanding dataset spans more than 13 billion diagnostic test results across 100 million unique patients.  To support this expansion, we are investing into our team with an exciting opportunity to drive hc1’s growth and shape the future of emerging healthcare technology.

 

What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs
  • 401k Matching

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

 

Location: Indianapolis, IN

Apply Now

Description

Who we are:

hc1 is focused on improving lives with high-value care. Our unique machine learning algorithms transform laboratory data into personalized healthcare insights. As an AWS Partner Network organization, our cloud-based software organizes live data (including lab results, genomics, and medications) to deliver solutions that ensure the right patient gets the right test and the right prescription.

hc1’s ever-growing data lake considers over 18-billion diagnostic test results, improving the medical care of more than 100-million unique patients.  To support continued expansion, we are investing into our team with an exciting opportunity to drive hc1’s growth and shape the future of emerging healthcare technology.

Position Description:

We are looking for a customer-centric Service Delivery Manager (SDM) to join our Services & Analytics team, to support our largest clinical labs client. This SDM should be a high-energy change agent, who is passionate and results-oriented with a consultative and analytical mentality.  Our SDM’s are responsible for ensuring client success within our service offerings including project management, business process analysis, and operational account management.  These valuable contributors serve as leaders dedicated to exceptional results and effective management to deliver quality service with cross-functional teams.  The Service Delivery Manager reports to the SVP, Services & Analytics.

 

What you will be doing:  

We are seeking a highly consultative resource that can navigate through a highly structured, “red tape” organization, and achieve results with an executive presence.  This unique role requires the ability to position oneself as a true SME; understanding the best technical solution for our client, and educating stakeholders on the importance of the proposed solution.  The traditional responsibilities of our SDM’s also include:

  • Be a strategic business partner with an enterprise clinical labs client, to help determine, assess, and roadmap how our solutions will support the client’s strategic goals
  • Direct hc1 resources to ensure that all projects are delivered to specification and on-time
  • Own internal and external communications, identifying when escalation is necessary with both hc1 and client organizations
  • Perform risk management and measure project performance using appropriate systems, tools and techniques
  • Create and maintain comprehensive project documentation
  • Direct management of customer activation and other projects collaborating with other hc1 teams
  • Recommends changes or policies to increase department effectiveness and customer satisfaction
  • Must be prepared for some travel (20%)

Skills we expect you to have:

  • Extensive understanding of project management principles, methods and techniques
  • Relative technical background, with deeper understanding or hands-on experience in software development and web technologies
  • Must be self-motivated, organized and analytical; with a proven track record in managing implementation projects
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and technology span
  • Capable of rapid technology intake
  • Must be able to communicate professionally in verbal and written conversations, and in the production of project documents
  • BS degree or higher with focus on Business Administration or Technology - or equivalent work experience
  • PMP certification is preferred, but not required
  • A strong preference will be given to candidates with clinical labs experience, or similar industries

What makes us unique:

  • Unlimited PTO, remote friendly and flexible hours
  • Career planning, mentorships and professional development
  • Stock Options
  • Volunteering Opportunities
  • Wellness Programs 
  • 401k Matching

Get a glimpse into our culture and perks by visiting hc1.com/careers and follow us on Instagram (@hc1dotcom) to get a day in the life at hc1.

Location: Indianapolis

Apply Now

 

Ready to join the hc1 family?

See Open Positions