Communicate and Engage with Patients

Understand patient communication preferences and work within a HIPAA-compliant messaging and collaboration center to send the right message to the right person at the right time.

  • Target demographics or care profiles with case-specific messaging.
  • Visualize your entire patient audience in real-time.
  • Follow up with discharged patients to identify where issues can be resolved.
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Case Management Solution - Detail by Patient Acuity level

Identify High-Risk Patients and Situations

Sometimes certain situations require a little more help. Your team can now proactively coordinate with professionals outside hospitals on high-risk situations or patients.

  • Focus on preventative care messaging to keep large patient populations healthy.
  • Know exactly when to pull in external help, such as wellness coaches or nurses.
  • Draw attention to high-risk patients who need extra focus or attention.
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Healthcare Case Management Volume

Maximize Employee Output

Know how employees are spending their time to identify where processes can be streamlined or to reevaluate current workflows.

  • Provide all internal stakeholders with a holistic view of patient and provider activities.
  • Validate and explain high-dollar investments to executives and decision makers.
  • Maximize high-risk patient care, team efficiency, and overall care coordination efforts.
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Healthcare coordination Management by cases dashboard

Healthcare Case Management Resources

Download this complimentary whitepaper to learn how a healthcare-specific CRM positions your team for continued success. In today’s environment of growing competition and slashed reimbursements, you have probably…

As healthcare shifts from volume to service focus, healthcare leaders are being tasked to reprioritize initiatives and employee efforts- without increasing overall costs. This executive how to guide…

In today’s value-first healthcare environment, organizations must adopt the patient-centric model of other industries, such as online retail. This webinar uncovers winning tactics labs can use to deliver amazing…

Ready to transform your
healthcare relationships?

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