Post-acute care organizations are responsible for an endless stream of documentation and records stored in disparate systems. Bogged down by lagging metrics and dozens of reports, service often takes a backseat to compiling quality and performance metrics.
Post-acute care providers must manage relationships with payers, primary care providers, hospitals and fellow post-acute care facilities every day. When you do it well, you get more referrals. Using up-to-the-moment analytics to convey data-backed performance gives your organization an advantage over competitors.
The service excellence you provide in your facility should not diminish once patients are discharged, but they are difficult to care for remotely. Holding care providers accountable and measuring a patient’s progress are time-consuming and still may not provide the entire picture.