Close New Deals Faster

hc1’s healthcare CRM allows you to increase visibility into sales pipelines and activities to enable sales teams to progress deals and win more accounts.

  • Give managers and executives a clear view into all deals and sales activities.
  • Monitor the risk of critical accounts from any device for an up-to-date look at outreach efforts at all times.
  • Decrease manual efforts, duplication, and delayed information.
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Healthcare CRM Sales and Pipeline Management Dashboard

Stay A Step Ahead Of Client Needs

View a 360-degree, holistic profile of every patient and provider so that service teams remain on top of issues.

  • Automatically translates data from any source – including LIS, HIS, billing, etc. — into comprehensive patient and provider profiles.
  • Instantly assess the health or risk of each client relationship and personalize service accordingly.
  • Monitor recurring client issues to identify root causes.
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Medical Laboratory Healthcare CRM Opportunity Profile

Communicate Issues Securely

Replace one-off email threads and post-its with a HIPAA-compliant platform that keeps sales and service teams aligned at all times.

  • Through process automation, never let a client issue slip through the cracks again.
  • Immediately notify physicians, patients, and account reps of critical issues or changes.
  • Leverage data to determine high-value and low-value tests and clients to maximize revenue and upsells.
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Healthcare CRM Issue Management

Resources for Laboratories


Bronson Hospital Established a Successful Lab Outreach Program to Backfill Reimbursement Rate Losses Free Case Study Download: Bronson implemented the hc1 platform to ensure the hospital system…


  Learn more about the hc1 Healthcare Relationship Management Platform here or request a customized demo with one of…


Download this complimentary whitepaper to learn how a healthcare-specific CRM positions your team for continued success. In today’s environment of growing competition and slashed reimbursements, you have probably…


Incyte Dx Eliminated Data Silos and Streamlined Operations to Exceed Sales Growth Targets by 107% Download this free case study to learn how Incyte leveraged the hc1 platform to eliminate…

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