How to Personalize the Healthcare Experience
Thanks to true transparency, over-communication, and guaranteed delivery times, Amazon.com has become synonymous with great customer service. Amazon treats getting you that teddy bear on time as a life or death situation. But in healthcare, where it is literally life or death, patients are still being treated as numbers.
This new whitepaper outlines how leading healthcare organizations can bring the Amazon experience to their providers and patients, and highlights how one hospital was able to:
- Reduce unnecessary testing by 6.5%, effectively reducing the cost per patient per day and increasing patient acuity, leading to a seven figure annual return
- Use actionable insight and analytics to maximize resources and hold key stakeholders accountable
- Deliver a personalized healthcare experience to their patients and stakeholders