Compliance with the EU–U.S. Privacy Shield Principles
Recourse, Enforcement, and Liability
In compliance with the Privacy Shield Principles, hc1 commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact hc1 at:
6100 Technology Center Drive
Indianapolis, IN 46278
Phone: (317) 219-4646
hc1 has further committed to refer unresolved Privacy Shield complaints to ICDR/AAA, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit www.adr.org for more information or to file a complaint. The services of ICDR/AAA are provided at no cost to you.
Please note that if an individual’s complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
This Statement covers only data collected through the Services and not any other data collection or processing, including, without limitation, data collection practices of webpages to which the Services link, or data that we or our affiliates collect offline or through webpages that do not display a direct link to this Statement.
By accessing the Services, you acknowledge notice of this Statement and agree with and acknowledge the terms, conditions and responsibilities as set out below.
Individuals in the European Economic Area
The Services are intended for use solely within the United States. We make no claims that the Services are appropriate for use outside of the United States, and we do not specifically target our Services to individuals located in the European Economic Area (“EEA”).
Nevertheless, we recognize that our customers may use our Services to process information about individuals located in the EEA. We are committed to helping our customers comply with the European Union (EU) General Data Protection Regulation (GDPR) and other applicable laws and regulations in connection with any EEA individuals’ personal data received through our Services.
Types of Data and Collection Methods
We receive data that you actively submit through the Services (‘Data”) as described below.
When you request information or otherwise actively send us Data through the hc1 public Web site (“actively submitted data”), we collect Data such as name, e-mail address(es), telephone number(s), and company name. You can opt-out of providing information by not entering it when asked and, if such information is required in order to allow us to respond to your inquiry, you will receive a notice advising you of this. When you submit Data via the Services, you will know what Data we collect through the Services, because you actively submit it.
Additionally, when you visit the hc1 public Web site(s), we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Web site(s), the Internet address of Web sites from which you link to our Services, the computer technology you are using and your movements and preferences on our Web site(s).
Unless you also actively submit personal information such as your name or address, passively tracked data does not typically allow us to identify you personally (even though it can theoretically be done, we do not have the means or an interest to find out who you are, unless you identify yourself voluntarily through an active submission of data). To the extent permitted by applicable law, we reserve the right to combine passively tracked Data with personal Data that you actively submit.
Collection Purposes and Use of Data
We collect Data that is passively tracked via our Services primarily for purposes of administering, protecting and improving our Services, to better understand the preferences of our Visitors, to identify server problems, to compile aggregated statistics about site usage, and to help personalize your experience on our Services. We do not deliver third party online advertisements on our sites but we may advertise our products and services on others’ Web sites.
hc1 may also use Data you voluntarily provide to perform the services you requested. For example, if you fill out a “Contact Me” Web form, we will use the information provided to contact you about your interest in the Services.
Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
hc1 uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Site (“Web Site Navigational Information”). We specifically use targeting or advertising cookies (described below) on the hc1 public Web site(s).
Targeting or Advertising Cookies
From time-to-time, hc1 engages third parties to track and analyze Visitors’ navigation of its public Web site usage and volume statistical information from individuals who visit the public Web site. For example, these cookies remember which browsers have visited the public Web site. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it.
Third parties, with whom we partner to provide certain features on the public Web site or to display advertising based upon your Web browsing activity, may use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
hc1 uses Web beacons alone or in conjunction with cookies to compile information about Visitors’ usage of the public Web site and interaction with emails from hc1. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, hc1 may place Web beacons in marketing emails that notify us when you click on a link in the email that directs you to the public Web site. hc1 uses Web beacons to operate and improve the public Web site and email communications.
When you visit the public Web site, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, hc1 uses IP addresses to monitor the regions from which Visitors navigate the public Web site.
Links to Other Web Sites
hc1 occasionally provides links to other entities on the Services for your convenience in locating certain information, services, and products. Please be advised that when you link to these other sites, you are leaving the hc1 Service(s) and that these third party sites are maintained by organizations over which hc1 has no control.
Accordingly, a link on the Services do not constitute endorsement of the content, viewpoint, policies, products, or services provided or advertised on the third party site. Once you link to a site not maintained by hc1, you are subject to the terms and conditions of that site.
If you post material to a blog or other social media feed located on or accessed through the Services, you should be aware that any personally identifiable information you submit can be read, collected or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.
In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt-out of receiving marketing communications from hc1 via email please click on the “opt-out” link in the email communication. Please be advised that communications sent by hc1 via other means are initiated via lists maintained by hc1 from explicit opt-in scenarios such as website downloads or tradeshows. These lists provide for an opt-out option at the time you submit your information. Please note that our affiliates and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.
Correcting and Updating Your Information
hc1’s Customers may electronically submit Data or information to the Services for hosting and processing purposes (“Customer Data”). hc1 will not review, share, distribute, or reference any such Customer Data except as provided in hc1’s Subscription Services Agreement, the hc1 Terms of Service available by accessing www.hc1.com/legal/terms-service/, or as may be required by law. In accordance with the Terms of Service, hc1 may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
Your California Privacy Rights
California law provides that California residents have a right to request businesses to tell them how their personal information has been shared, if at all, with third parties for the third parties’ direct marketing purposes. To make such a request, please contact us at the contact information listed below.
Do Not Track
Certain web browsers and other devices you may use to access the Services may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, the Services do not respond to “Do Not Track” signals.
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Children Under 13
hc1 is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. The hc1 public Web site is not directed to children under 13 years old, and we do not market to or knowingly collect any personally identifiable information from a child under the age of 13 without the consent of the child’s parent or legal guardian. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us. If we become aware that we have inadvertantly collected personally identifiable information from a child under the age of 13, we will immediately take reasonable steps to delete such information from our public Web site(s).
We reserve the right to change, modify, add or remove portions of this Statement from time to time and in our sole discretion, but will alert you that changes have been made by indicating on the Statement the date it was last updated. When you visit the Services, you are accepting the current version of this Statement as posted on the Service at that time. We recommend that users revisit this Statement on occasion to learn of any changes.
If you have any questions about this Statement, please email us at firstname.lastname@example.org, or you may contact us at the following:
6100 Technology Center Drive
Indianapolis, IN 46278
Phone: (317) 219-4646