Healthcare Communication Platform

The Problem

Items that should be treated as “critical and urgent” aren’t reaching the responsible parties in a timely fashion. Related to sales teams, promising contacts aren’t followed up with and lead interactions aren’t being tracked — it’s too time consuming and disorganized.

The Solution

Quickly take the right actions with automated alerts, and automatically assign cases, tasks or memos. Follow up with key contacts for sales growth, making it simple with the help of message templates, triggered lead follow ups and marketing emails. Once your hc1 healthcare communication platform is running, analyze open rates, click-through rates and other metrics.

Collaboration

Communicate, engage, and collaborate with internal and external audiences.

Trigger messages to keep employees, clients, and patients in the loop at all times.
Send automated emails, SMS messages, or voice calls via a HIPAA-compliant platform.
Easily share key metrics, open rates, and campaign performance details.

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Healthcare providers looking at information on iPad

Workflow Automation

Revolutionize the way your team operates by automating internal workflows.

Streamline daily tasks for increased employee efficiency and client satisfaction
Ensure every issue is properly managed from identification to resolution
Enable employees to focus on what is critical without wasting time

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Healthcare CRM Sales and Pipeline Management Dashboard

Triggered Alerts

Send the right message to the right person at the right time.

Send appointment reminders and alerts via phone, email, or SMS.
Automate seasonal disease reminders to large patient populations.
Manage at-risk populations by sending preventative care messages or financial updates.

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Ready to transform your healthcare relationships?

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Anticipate what your customer needs at every turn.