Collaboration

Communicate, engage, and collaborate with internal and external audiences.

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Collaboration Benefits

Trigger messages to keep employees, clients, and patients in the loop at all times.

Send automated emails, SMS messages, or voice calls via a HIPAA-compliant platform.

Easily share key metrics, open rates, and campaign performance details.

Communicate with key stakeholders in a secure, HIPAA-compliant messaging center.

  • Send messages to internal stakeholders, clients, physicians, or patients all from within hc1.
  • Integrate with email and other messaging platforms to ensure all activities are logged.
  • Quickly take action and assign follow-up for critical tasks and cases.

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Follow up with tradeshow contacts, market new tests, and track lead interactions.

  • Create and manage message templates in hc1.
  • Trigger lead follow ups and marketing emails.
  • Analyze open rates, click-through rates, and other metrics.

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Related Resources

Whitepaper
Bringing the Amazon Experience to Healthcare
While Amazon has become synonymous with great customer service, healthcare can learn a thing or two from the retail giant.
Case Study
How Eskenazi Health Decreased No-Show Appointments by Increasing Patient Engagement
Blog
How to Increase Patient Retention & Revenue

See how you can increase transparency and efficiency in your lab or health system.