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By Sarah Ferguson

Indianapolis, Ind., a leading independent review website for small business online tools, products, and services, has announced hc1 Operations Management™ among the best healthcare customer relationship management (CRM) software of 2021. The study examined core features that are essential for small businesses as well as integration capabilities and reporting tools.  

hc1 and other software companies on the final list offer features, such as physician management, patient management, and medical history records. Experts at also assessed platforms with pre-built integrations for EHR/EMR systems and other tools often used with healthcare CRM software. It was also critical to include software that can generate customized reports and analyze data to help users make informed decisions.’s research team conducted a 40-hour assessment of over 80 solutions from across the web. To access the complete list of best healthcare CRM software companies, please visit

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