Client Success Spotlight: MyGenetx Laboratory

By Lizzie Mooney

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One of the most frequent statements we hear here at hc1 is “We don’t want to spend months or years implementing a system — we need an easy to use solution that’s ready fast.” The hc1 team understands this frustration, which is why we designed our cloud-based platform to be extremely easy to activate.

MyGenetx Logo

In fact, one of our all-star clients, MyGenetx Advanced Healthcare Laboratory, activated the hc1 Healthcare Relationship Cloud – from project kickoff to training – in just over one month. MyGenetx began their activation on April 25th, 2016 and completed training on June 2.

As a newer pharmacogenetics and chronic disease management lab, MyGenetx was looking to grow fast and efficiently while growing a reputation of top-notch client service.

“The hc1 team was willing to work with us to meet our deadlines and exceed our critical goals,” said Kristen Copeland, Director of Sales Operations at MyGenetx, when asked why they decided on the hc1 Healthcare Relationship Cloud.

You can read the entire MyGenetx case study and see how they are reaching their critical goals here.

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