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General, Laboratories

Leveraging Lab-Specific CRM To Cut Costs & Boost Service

With less money coming in from reimbursements and higher customer expectations, laboratories are at a crossroads: how can you provide high-quality care to customers without increasing operational costs? A new article from The Dark Daily seeks to answer those questions, and one answer stands alone above all else - leveraging a lab-specific CRM solution. “The clinical lab industry is solidly in an era where payors are slashing the prices they pay for lab tests and hospitals—struggling with their own financial problems—are…
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