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Is My Lab Winning Clients or Losing Them?

Winning clients isn't easy. I don't mean just one time, either. Every time your lab runs a test, your are either winning or losing your client. Today's marketplace is more competitive than ever, with new labs springing up all over the country and the largest labs growing in your target areas. So how can your lab win new clients and serve them for life? Answer: Know your clients. More importantly, know how they see you.…
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