"The most meaningful way to differentiate your company from your competition, the best way to put distance between you and the crowd, is to do an outstanding job with information. How you gather, manage, and use information will determine whether you win or lose." – Bill Gates
As I was catching up on some reading last week, I came across a particular article about the founders of LinkedIn which included this quote above. Looking at it simply, their company is about managing relationships. To Bill Gates' point, information is out there you can gather and utilize to help strengthen your relationships.
hc1.com is also about managing relationships, or as we like to call it, Healthcare Relationship Management. We are helping labs across the country really transform the way they manage relationships with their providers. Why? Considering 80% of all diagnostic decisions originate from the lab, optimizing the relationship between labs and providers is essential.
If you ask a lab to bring up everything that makes up the relationship with their providers, it can't be done without significant IT intervention. This may lead to long leads times. A lab's competitive advantage is tied up with data, but without real-time access to it, that intelligence is being squandered.
I'm not here to tell you to take Bill Gates' advice, however, it is well..uh…Bill Gates. hc1.com helps labs gather, manage, and use their data to win more clients and serve them for life. We invite you to contact us today and discuss how lab CRM and healthcare business intelligence can help your laboratory.