Labs, ever had difficulty finding a crystal clear view on what's happening with each of your clients? Have you even had difficulty keeping tabs on everything going on inside the walls of your own lab?
Well if you are asking yourself this (and cringing about it), here is one more question to think about:
"How can your lab possibly exceed its goals unless every provider feels like your most important client?"
No more questions…I promise. Now time for the answer. There is a proven solution lab leaders are currently using to "wow" their clients while gaining the business intelligence necessary to stay ahead of the competition. hc1.com is the ultimate healthcare CRM and business intelligence solution that will transform the way your lab manages client relationships.
hc1.com is the only lab-specific CRM that combines all associated business activities AND clinical activities for each client into a real-time, 360-degree view that's available any time, anywhere, at the click of a button. Rather than waiting weeks or months for manual reports to be run and compiled, boost the value of that information with a real-time dashboard:
- Know the moment a provider's volume drops
- Stay a step ahead of issues by viewing TAT trends
- Immediately and accurately respond to client needs
- View the geographic distribution of your testing services-and identify areas for growth
- Recreate sales success by measuring return on activity
With hc1.com, every department – sales, service, and operations – gains the insight necessary to practively manage the client lifecycle and deliver rock star client service.
For more information on how the hc1.com Healthcare Relationship Management solution can rescue your lab, download the Client Retention Rate whitepaper now.