Healthcare Communications & Alerts

Avoid the "Dropped the Ball" Client Situation.


You know that dreaded feeling...a client calls into your lab or practice. You figure that it’s something routine, only to discover that somewhere along the lines, your team dropped the ball and didn’t deliver on the client’s needs.

hc1 Healthcare Communications & Alerts prevents these situations by keeping your team fully informed at all times--and a step ahead of what’s happening with each client.


With hc1 Healthcare Communications & Alerts, your medical lab or radiology practice is able to:

  • Seamlessly connect to provider systems without any hardware or software required.
     
  • Collaborate on turnaround times, supply requests, and other important topics--without delays.
     
  • Gain a competitive edge by making it easy for your ordering providers to work with your team.
     
  • Receive Critical Value Alerts straight to your computer or phone based on clinical data and seamlessly push this information to providers.
     
  • Proactively discover when order volume drops or changes for a specific client.
     
  • Alert personnel to high priority tasks and cases that need attention and report on case stages


hc1 Secure Communcations & Alerts give your lab or practice the peace of mind that critical intelligence is immediately and seamlessly available to those who need it, leading to higher client stickiness and retention.