Healthcare Relationship Management™

Tranform Your Relationships.


hc1.com is the ultimate healthcare cloud platform that will transform the way your lab or radiology practice manages client relationships.

With hc1.com:

  • You will win more clients and keep them for life by delivering the highest level of service.
     
  • Your employees will gain back hours of productivity with instant access to a 360-degree view of every provider.
     
  • Your executives will confidently make decisions with healthcare-specific business intelligence and real-time alerts


Cloud-Based Solution
hc1.com is a cloud-based service that’s available at any time, from anywhere, and does not require any hardware or software. hc1.com does not replace any systems your lab has already invested in. Instead, hc1.com leverages your existing systems in order to create a holistic view of your lab and its clients.


What hc1.com Includes
hc1.com includes three core functions designed specifically for labs and radiology groups:


Healthcare CRM 
hc1 Healthcare CRM streamlines day-to-day activities by providing executives and employees with a central location to manage all client relationships. The business and clinical intelligence captured within hc1 Healthcare CRM is available to all users, providing an ongoing, 360-degree view of each provider. Routine—yet often time consuming—tasks such as looking up results, verifying demographic information, and preparing for client meetings become proactive actions that take place at the click of a button. Learn More.


Healthcare Business Intelligence
hc1 Healthcare Business Intelligence (“hc1 BI”) enables you to view critical healthcare intelligence in ways you never thought possible. Rather than waiting weeks or months for reports to be run and compiled, hc1 BI provides instant visibility into essential outcomes and trends via user-friendly charts and graphs that include drill-down capabilities. By accessing useful visuals that make it easy to evaluate performance and trends, your lab or practice is able to optimize the entire client lifecycle. Learn More.
 

Secure Communications & Alerts
Built-in Communications & Alerts keep your lab or practice a step ahead of client issues. Real-time notifications alert the appropriate team members of Critical Values, changes in order volume, changes in TAT, or high priority tasks that are due for resolution. At the same time, your lab or practice is able to access a seamless environment where you are able to interact with clients on important topics such as turnaround time, order status, and supply needs – without any special hardware or software. Learn More.