Leadership Team

Brad Bostic

Founder, CEO and Chairman of the Board

Brad Bostic is an entrepreneurial leader who has founded and led multiple high-growth technology companies serving in the capacities of CEO and President. Brad has built successful companies in the mobile, SaaS, and enterprise software markets. Since founding hc1.com in 2011, under Brad's leadership the company has amassed more than 500 clients. hc1.com has quickly emerged as a leading innovator including being named to the Red Herring Global 100 recognizing the 100 most promising companies worldwide. Prior to founding hc1.com, Brad co-founded ChaCha, a mobile and online answers service, in January 2006 and served as President through February 2009. Under his leadership, ChaCha became the world's fastest growing Q&A service. Brad has been recognized for his achievements in business including being named to the Indianapolis Business Journal's "40 Under 40" list recognizing the state's top business leaders under the age of forty.

 

Chris Brown

Chief Operating Officer

In addition to leading the daily operations of hc1.com, Chris oversees the software development, finance and legal teams. Chris is a veteran of the software and telecommunications industries and spent the last 5 years as President and CFO of ChaCha. At ChaCha Chris launched the mobile products and guided the company's growth to the #1 answers service worldwide, answering over 2 Billion questions since its launch in 2008.

Prior to ChaCha Chris spent 20 years in the wireless sector where he held a variety of leadership roles in sales operations, finance, customer care, and strategic planning for Verizon Wireless and Nextel Communications. At Nextel Chris led the customer lifecycle improvements that led to Nextel achieving the #1 rank from JD Powers in wireless customer satisfaction. Chris helped Nextel grow from $300M to over $15B in annual revenue during his tenure there. In 2005-2006 he led the planning and implementation of the Sprint - Nextel merger, one of the largest U.S. mergers in history. Chris started his career as a senior accountant at Deloitte Haskins and Sells and is a CPA. He has a B.A. from Moravian College and a Graduate Certificate in Strategic Business Leadership from the McDonough School of Business at Georgetown University. 

Tom Cooper

Chief Technology Officer

Tom Cooper is a veteran entrepreneurial technology executive and innovator.  Tom is a driven self-starter with a high degree of business acumen along with expertise in multiple technology platforms.  His technology leadership style ensures that technical creativity and innovation are aligned with business objectives and strategies.  Tom oversees all of hc1.com’s product development activities, personnel, and technology infrastructure employed in the delivery of hc1.com’s cloud-based software solutions. 

Tom was previously the founding CTO of ChaCha where he led the design and development of the platform that now supports more than twenty million monthly users and has processed more than one billion user questions.  Tom was part of the technology leadership team responsible for developing the hospital market leading Cloverleaf integration technology platform along with Eric Lu, hc1.com’s Vice President of R&D.  Tom graduated from Baylor University with a B.S. in Chemistry and minors in Mathematics and Physics.
 

Tom Arena

Chief Strategy Officer

As Chief Strategy Officer, Tom leads hc1.com's overall product strategy while also overseeing partnerships.  A veteran of the healthcare industry, Tom's most recent role prior to hc1.com was serving as Vice President of Business Development for aLabs, a strategic lab management firm backed by Accretive, LLC aimed at improving the laboratory operations of health systems. In this capacity, he specialized in implementation of new market growth initiatives, quality improvement, and cost reduction.

Prior to his role with aLabs, he served as Senior Vice President of Sales and Marketing for Solstas Lab Partners, formed through the merger of hospital-based Carilion Labs and Spectrum Labs in 2010. Charged with building and growing a sales team from the ground up, he played a key role in executing the M&A strategy – including integration of a 100-person sales and marketing staff spanning multiple states – while holding full top-line and P&L accountability for sales and marketing budgets. In addition to his executive roles with aLabs and Solstas, Tom previously held various sales positions at Motorola (formerly Quantum Bridge Communications), Riverstone Networks, and Qwest Communications. He is a graduate of West Virginia University.

Jeff Lautenbach

Chief Revenue Officer

As Chief Revenue Officer for hc1.com, Jeff's responsibilities include leading the go to market. This includes sales, marketing, demand generation, and business development. Prior to joining hc1.com, Jeff was President of CRM at SAP, responsible for leading the end-to-end CRM business for SAP globally. This included strategy, sales, operations, M&A, and P/L.

Prior to joining SAP, Jeff was the Senior Vice President for North America Enterprise Commercial Sales for Salesforce.com, leading sales for the enterprise and commercial customer segments for North America. Jeff worked at IBM for 19 years prior to Salesforce.com in which his last role was Vice President for the Software Group responsible for IBM's software business in the Western part of the United States. He lead over 1300 sales and technical professionals that support all IBM customers in the Western U.S. Prior to this role, he was the Vice President of Sales and Services for IBM's Master Data Management business, leading the Product Information Management, Customer Data Integration, and the Industry Models sales and services teams. Jeff holds a B.A. from Xavier University and an MBA from the University of Illinois.
 

Eric Lu

VP of Research and Development

Eric has an extensive background in developing scalable enterprise-class applications. He is responsible for managing hc1.com’s software development including design, development and overall product architecture.  Eric manages the activities of hc1.com’s product architecture and core platform development team in the US and makes frequent trips to the company's R&D center in Beijing, China to lead hc1.com engineers who are based there.   

Prior to joining hc1.com, Eric was responsible for leading the development of Cloverleaf, the most popular interfacing engine technology in the North American hospital market with more than 33% market share, and he held technical senior management positions at HUBLink, Quovadx, Inc. (now a division of Lawson Software called HealthVision), and JP Morgan Chase.  Eric has a B.S. in Computer Science from Nanjing University of Science and Technology in Nanjing, China and a Masters in Computer Science from Wright State University.
 

Esther Friend

VP of Client Success

As VP of Client Success, Esther is responsible for driving great client experiences, overseeing client activation, support, and training.  An engaging, award-winning leader, Esther has more than 13 years’ experience in business operations and service excellence.   At ChaCha Search Inc., Esther spearheaded the creation and management of the community of 120,000, supporting 25 million monthly unique users and more than 2 billion questions and answers.  Esther previously worked at WellPoint in National Accounts, driving process improvements to enhance service delivery. 

As an International expatriate with RCI, Esther leveraged best practices to grow successful operations in Mexico City, Ireland, and Singapore.  Esther graduated from Hanover College with a B.A. in Spanish and studied at the Universidad de Sevilla, becoming fluent in Spanish.
 

Brian Owens

VP of Engineering

As VP of Engineering, Brian is responsible for all aspects of hc1.com’s product development activities. Prior to hc1.com, Brian served as Product Development Director for Vision Solutions (formerly Double Take Software), where he spent sixteen years of his career. At Vision Solutions, Brian was responsible for all of development, including the maintenance and support team. Brian joined Double Take when it was approximately 50 employees and during his tenure there the company achieved significant growth, reaching 650 employees and culminating in a successful IPO and subsequently an acquisition by Vision Solutions.

Prior to Double Take, Brian was with the Naval Avionics Center as an Engineer for twelve years. Brian holds a BSEE in Electrical Engineering from the University of Evansville.  
 

Mark Preston

VP of Architecture

As VP of Architecture, Mark's responsibilities include the full life cycle of product development, but primarily focuses on design and architecture to guarantee solutions are fast and scalable.  Mark has been with hc1.com since 2004 and was instrumental in the creation of Chainbuilder Connect as well as assisting with many customer specific solutions.  Mark has experience in product development from his time at Quovadx as well as delivering customer specific solutions while he worked at AGT International. 

When not building new solutions, Mark enjoys working on home improvement projects and hanging out with his dog.